What cookies are
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as your browser’s local storage and session storage, work in a similar way. They can be essential to make a website work, or used to understand how a site is used and measure advertising.
How we use cookies
We keep cookies to a minimum. Our website works without any non-essential cookies, and we only use analytics or advertising technologies if you choose to accept them.
Strictly necessary
These remember your cookie choice so we don’t ask you on every page. They don’t identify you and can’t be switched off through our banner.
Analytics
With your consent, analytics tools help us understand how visitors use our website, such as which pages are most helpful, so we can improve it.
Advertising and conversion measurement
With your consent, advertising technologies from providers such as Google and Meta help us measure whether our online adverts lead to enquiries. They may also be used to show you relevant adverts on other websites.
Campaign information stored in your browser
If you accept non-essential cookies, we temporarily store advertising campaign details from the page you arrived on (for example the ad campaign name) in your browser’s session storage so they can be included with any enquiry you send. This is cleared when you close the browser tab.
Cookies we use
At present, our website does not set any analytics or advertising cookies. The table below explains what would apply if these are introduced in future, in which case we will always ask for your consent first.
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| osp_consent | One Stop Protection | Remembers whether you accepted or rejected non-essential cookies | Strictly necessary | 6 months |
| _GRECAPTCHA | Google reCAPTCHA | Protects our enquiry forms from spam by checking that visitors are people. Set only once you start using a form | Strictly necessary | 6 months |
| osp_attr | One Stop Protection | Remembers advertising campaign details so they can be included with your enquiry (session storage) | Advertising (consent) | Until the tab is closed |
| osp_lead | One Stop Protection | Records that an enquiry was sent so a single conversion is measured (session storage) | Advertising (consent) | Until the thank-you page loads |
| _ga, _ga_* | Google Analytics | Distinguishes visitors and sessions to produce usage statistics | Analytics (consent) | Up to 2 years |
| _gcl_au | Google Ads | Measures whether ad clicks lead to enquiries | Advertising (consent) | 90 days |
| _fbp | Meta | Measures and improves the delivery of Facebook and Instagram adverts | Advertising (consent) | 90 days |
Third-party providers set and control their own cookies. For more information, see the Google cookie policy and the Meta cookie policy.
Managing your preferences
On our website
When non-essential cookies are in use, you’ll see a banner on your first visit where you can accept or reject them.
In your browser
Most browsers let you view, block and delete cookies through their settings. Blocking all cookies may affect how some websites work. You can find guidance in the help section of your browser.
Opting out of personalised advertising
You can manage personalised adverts through your Google ad settings and your Facebook or Instagram ad preferences.
Mobile devices
Your phone or tablet may also offer settings to limit ad tracking.
Further help
The Information Commissioner’s Office provides independent information about cookies and how to manage them at ico.org.uk.
Updates to this cookie policy
We may update this policy if the cookies we use change. Please check this page from time to time. If you have any questions, contact us at cassyonestopprotection@